Refund policy

RETURN & REFUND POLICY

At Get Me That Thing, our products are produced on demand. Please check product details, colours and sizing carefully before placing your order.

Damaged, defective or incorrect items

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at getmethathing@gmail.com within 30 days of delivery.

Please include your order number, a description of the issue, and clear photographs showing the problem. Once the issue has been reviewed, we will arrange an appropriate solution, which may include a replacement or refund.

Change of mind, wrong size or wrong colour

Because our products are produced on demand, we generally do not accept returns or exchanges solely because you changed your mind or selected the wrong size or colour, except where applicable consumer law gives you a right to cancel or return your purchase.

Please check the sizing information and product details carefully before ordering.

Returns

Please contact us at getmethathing@gmail.com before returning any product. Do not send an item directly to the manufacturer or to an address shown on the shipping package unless we have instructed you to do so.

If a return is approved or required, we will provide you with the appropriate instructions.

International customers

We sell to customers in multiple countries. Nothing in this policy is intended to restrict any mandatory consumer rights that apply in your country or region.

Where applicable law provides you with additional cancellation, return, replacement, repair or refund rights, those rights will apply.

Refunds

When a refund is approved, it will normally be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Contact us

For questions about returns, refunds or problems with an order, contact:

Get Me That Thing
Email: getmethathing@gmail.com

Nothing in this policy affects your statutory rights.